Your new tech can cause problems for 911 dispatchers

“With the addition of cell phones, call centers received an entirely new way to communicate with those in need of help. And now, with the emergence of smart watches and voice-activated tech on the market, there’s an even newer one – sometimes, accidental. For example: “If you hold your wrist the right way with an Apple Watch…it will dial 911,” says Tim Smith, director of the Ottawa County Central Dispatch Authority. “We’d call back and find out, ‘oh, it was my Apple Watch, I was exercising or I hit it wrong or hit the wrong button.’ But we’re getting Apple Watch calls all the time.”